Control of information
Who to contact about data protection issues
If you have any questions or would like more information about the processing of your personal data, please email us at [email protected] and a qualified member of our staff will be happy to help you.
The information we collect
Of course, we don’t collect completely all customer information. There are certain categories of information, as detailed next.
Individually identifiable information
This information is generally required to access all services offered on the platform. This information is provided to clients when
Registering an account on the website;
Betting on sporting events;
Using the platform;
Contacting the support team;
Personal messages of information in open sections and other variants.
Typically, this information includes:
First and last name, e-mail address;
Residential address and a document proving it;
Website Usage Preferences;
Details of the payment system used;
Or any other information that customers voluntarily provide when using the site.
If any of the above has changed, please contact customer service to update your information. All information is for internal use only and is not shared with third parties, except as described below.
Calls to our contact center are recorded for safety and security, training, and to address any problems with the service you got.
JeetBuzz may keep or in any other way handle this data if you decide to use the social features offered by our products.
Use of non-personal information
JeetBuzz works hard to make our website as user-friendly and straightforward to locate online as we can. JeetBuzz takes non-personally identifying information on how you use the platform. When you use the services, they store a special activity log that records information about your interactions as well as traffic information, which includes your IP address as the source, the date and time of your access, the pages you viewed, your language, and the type of browser you used. This information is required to deliver and guarantee the standard of our services.
Files of cookies
How and what personal information is used for
Your personal information is used for several purposes, which we categorize as follows:
To provide services and related products;
To fulfill our obligations;
To verify the performance of the official platform;
Giving users marketing information.
Customers’ rights differ depending on which category they belong to. Below you can read about all the rights provided, how to use them, and the categories.
Offering products and services
Your personal information is used by us to provide you with access to our websites, let you set up an account, let you bet on sports, play casino games, and provide customer care. To provide our products and services, we share your information with external organizations that work on our behalf. More information can be found in the Information Sharing section.
The fundamental tasks required for us to offer you the services you use or subscribe to are included in this category. If you do not want your information to be used in this way, you may stop using the services by closing your account on the site. The identity document or address verification document is used by Jeetbuzz only to protect our users from fraudulent conduct and to promote safe and responsible gambling.
At any moment, we could carry out a security check to confirm the data you’ve given us, examine how you’re using the services, and go through your financial transactions for any indications that you may have broken one of our terms and conditions. A request for an account statement or other form of proof may be included in security checks.
Platform performance monitoring
If the user consents to receive newsletters, the company will send offers and promotions to the email, SMS, or online notifications they have provided. However, we do not share information with third parties for marketing purposes. You can also easily opt out of any kind of mailing by updating your marketing preferences.
All possible user rights are summarized further below.
Your Rights to Correction. If you need to update personal information, you have the right to change it. Update the information in myAlpari, and if it cannot be updated, contact a member of our support team at [email protected].
The right to request a copy of your personal information. Requests for copies of the personal data we maintain on you should be made by chat or email to [email protected], and we will send you a form to fill out. We will request identification from you to protect the security of your personal data, and we’ll respond to you within a month after receiving it. We will notify you as soon as we can and provide an estimated time frame if your request is especially difficult and may take longer than one month.
Your right to erasure. You can ask us to erase your personal data if you wish to stop using the platform. The right of deletion does not apply in certain cases.
Sharing your personal data with third parties
To assist in the provision of services and products, including software providers, to protect the rights and safety of us and our customers if you were suddenly found to be fraudulent or attempting to defraud, to comply with or provide terms and conditions, to honor obligations.
We are aware of the value of security and the procedures required to safeguard information. On our private network, in a password- and encryption-protected database, we keep all the personal data we have learned about you. SSL version 3 with 128-bit encryption is supported by our services. We also take measures to guarantee that everyone connected to us employs suitable security measures.
We keep data until it is no longer required for our goals. JeetBuzz determines how long we keep data by taking into account regional regulations as well as the needs and expectations of our clients. We securely delete or otherwise erase your personal information when we no longer require it.
Since these third-party websites are separately owned and run by us, we are unable to ensure the security of any information you disclose on them or any information gathered by a third party running our affiliate program or any other program. Any information gathered by these third parties is subject to their privacy policies, if any.
There is also a company that needs the data that Jeetbuzz collects. It’s Google Analytics. Analytics service provided by Google Inc. It uses the Data collected to study our website, to prepare reports on its activities, and to exchange with its other services. Google may also use the data to serve its personalized advertising. The data that the company collects are cookies and usage data.
Disclaimer of liability
Services are provided “as is” and “as available” without liability. Events outside of our control are not our responsibility. We are not responsible for any loss resulting from the use or disclosure of the Personal Information you give, and we cannot promise and do not represent that there will be uninterrupted operation for the protection of your personal information.