Introduction

These terms and conditions (the “Terms”), as well as the documents referenced in this article, set out the basis on which the services on the website operating under the URL https://www.jeetbuzz.com (the “Website”) and related services (the “Services”) are provided to the user.

Please read these terms and conditions carefully as they constitute a legally binding agreement between you – our customer (“Customer”) – and us (“Company”, “Service”). By opening an account (“Account”) and using the Service, you agree to these terms and conditions and any changes that may be posted from time to time.

This Service is provided by Aurora Holdings N.V. Transactions and payment services are provided by Aurora Holdings N.V., a limited liability company registered in Curaçao under registration number 157258.

JeetBuzz accepts inquiries from Customers by email only and responds to them at the registered email address (“Registered Email Address”) provided when you opened your JeetBuzz account.

If you are unclear about anything, please contact us using the mailing address: [email protected].

General Terms

The Company reserves the right to amend these terms and conditions (including any documents referenced in the condition) at any time. The Company will notify customers of material changes to the terms and conditions, however, if such change is not material, the Company may not give prior notice to the customer. Material changes to the terms and conditions will be notified to the client in advance and, if necessary, the client will be required to reconfirm acceptance of the updated terms and conditions before the changes take effect.

If the customer objects to any accepted changes, he must immediately stop using the service. In this case, the termination provisions below will apply. Continued use of the service after notification shall constitute acceptance of such changes.

At any time when the customer is in doubt about how to place bets or otherwise use the service, they should refer to these terms and conditions or contact customer service by sending an email to [email protected].

Your Obligations

By using this Service, the Customer (you) acknowledge that:

At the time of registration and use have reached the age of over 18 years (or over the age of majority as provided by the laws of the applicable jurisdiction of the Client’s country) and may enter into a legally binding agreement with the Company;
You are solely responsible for entering and using the services of this site, even if you are in a country where it is legal to bet with this service. In case of doubt about the legality, the customer should seek advice from a local lawyer. It is the customer’s responsibility to ensure that the use of the service is legal;
By sending money to us, you are authorized to do so as you are an authorized user of a debit/credit card or another payment method you use;
You are not in any way placed in a position of actual, potential, or perceived conflict of interest when placing bets or using other services;
You have never had a legal or financial obligation to bet;
You are acting solely on your behalf as an individual in your capacity and not on behalf of another party or for any commercial purpose;
You understand that in the course of using the service, you may lose some or all of your money deposited with us under these terms and conditions and you will be solely responsible for such losses;
You use the service only for legitimate betting purposes and do not attempt to manipulate the service, engage in bad faith behavior or otherwise conduct yourself in a manner that may adversely affect the reputation of the service and the integrity and security of the service as a whole;
When placing bets on the service, you do not use information obtained in a way that violates the laws in force in the country in which you were located at the time of placing the bet;
You realize that you must act in good faith towards any member of our staff at all times and about all bets placed through the service.

Registration

You (Customer) agree that:

To protect the integrity of the service and for other operational reasons, the Company reserves the right to refuse to accept an application for registration from any applicant at its sole discretion and without any obligation to provide specific reasons.

Before using the service, the Customer must personally complete the registration form and before doing so, must carefully read and accept these Terms and Conditions. To start betting with the service, we will require you to undergo account verification, which involves passing certain checks of personal documents: a valid identity card and any other document that may be deemed to be proof of identity. This procedure is a legal requirement and is carried out by the current gambling regulation and legislative requirements for anti-money laundering.

During registration, the Customer must provide complete and accurate information about himself, including a valid first name, surname, address, and e-mail address, and update this information in the future to keep it complete and accurate. It is also his or her responsibility to keep his or her contact information in the account current. Failure to do so may result in the Customer being unable to receive important account-related notices and information from the Company, including but not limited to changes we make to these terms and conditions.

We identify our customers and communicate important changes to them exclusively via their registered e-mail addresses. Therefore, it is the Customer’s responsibility to maintain an up-to-date email address on the account. JeetBuzz shall not be liable for any damage or loss that is deemed or alleged to be the result of correspondence between the Company and the Customer through the use of the Registered Email Address.

If the Customer does not have an email address in their Account, their Account will be suspended until such email address is provided.

The Client has the right to register only one account with the Company. If multiple accounts are found to be registered, all of the Client’s accounts shall be immediately deleted by the Company. The Company may use any third-party information providers it deems necessary to verify your identity and detect fraud.

The Client is obliged to keep secret his/her password used to access the service. Clients are advised to change their password regularly and never disclose it to third parties. The password must contain at least one letter, one number, and one special character, and its length must be at least eight characters. The Client is solely responsible for protecting his/her password and any failure to do so is at his/her sole risk.

If the Customer believes that any of his Account information is being misused by third parties, or the Account has been compromised, or the password has been discovered by third parties, the Customer must immediately notify the Company by e-mail: [email protected].

You must notify us if your registered email address has been compromised, however, we may require you to provide additional information/documentation so that we can verify your identity. As soon as we become aware of such an incident, we will suspend your account immediately. In the meantime, you are responsible for all activity on your account, including third-party access, whether or not that access was authorized by you.

When registering, the Client must select a currency for future transactions. Deposits, withdrawals, and bets made and calculated within the service by these terms and conditions will be made in this currency. On the service, some payment services support a limited number of currencies. In such cases, if there is no support for the currency Clients will see on the page the currency in which you can make payments, as well as a conversion calculator.

Restrictions on use

The Service may not be used if the Customer is under 18 years of age (or under the age of majority by the laws of the jurisdiction applicable to the Customer).

You may not collect aliases, email addresses, and/or other information of other Customers in any manner (e.g., by sending spam, other types of unsolicited email, or unauthorized framing or linking to the Service)

All customers are prohibited from promoting unsolicited commercial advertisements, affiliate links, and other forms of solicitation that are not agreed to by the Service. Such materials may be removed from the Service without notice

The Client is prohibited from transferring or selling his Account to another person. This prohibition includes the transfer of any constituent parts of the Client’s Account: ownership of accounts, winnings, deposits, bets, rights, and/or claims in connection with these assets, legal, commercial, or otherwise.

Players are not allowed to transfer funds between player accounts. Account replenishment is only available via deposit on the Service’s website.

The Company has the right to terminate the Client’s account immediately upon written notice if the Client uses the Service for unauthorized purposes. Under certain circumstances, legal proceedings may also be initiated against the Client.

Confidentiality

Any information provided by the Client is reliably protected by the Service and processed in strict accordance with these Terms and Privacy Policy using the latest security technologies. After registration, the Customer’s information is saved and stored in the database of the Service.

The Company will never disclose the identity of its Customer unless such information is legally requested by competent authorities such as regulators, the police (e.g. to investigate fraud, money laundering, or breaches of integrity), or financial institutions such as banks or payment providers, or where permitted under the Privacy Policy.

By agreeing to these Terms, the Customer consents to the transfer of personal information to provide the Service that is the subject of this agreement and as described in more detail in our Privacy Policy.

Customer’s account

The following rules apply to customer money accounts on the Service:

Account balances and transactions are displayed and executed in the currency selected when the account was initially opened and registered;
The Company does not give users credit for using the service.

At its discretion, the Company may close or suspend the Customer’s account and return any funds if the Customer is observed to be in non-compliance with these Terms and Conditions or to ensure the integrity or fairness of the Service, or if the Company has other reasonable grounds for doing so.

The Service reserves the right at any time to refuse, limit or cancel any bet for any reason, especially if it was made fraudulently to circumvent betting limits and/or system rules. The Service may also close or suspend the Client’s account due to the Client’s failure to comply with these terms and conditions.

If any amount has been erroneously credited to the Customer’s account, it shall remain the property of the Service and shall be debited from the account as soon as the error is detected. The Client shall notify the Service of any errors related to his/her account as soon as he/she becomes aware of them.

Clients may set limits on the amount of bets and losses. Such a request must be sent from the Client’s Registered email address to [email protected]. The introduction and increase of limits will be implemented on a mandatory basis, however, a request to remove or reduce limits will be honored after a seven-day cooling-off period following the submission of the request.

The Customer has the right to close their account by sending an email from their Registered email address to [email protected] requesting to close their account.

Contribution of funds

The Customer is entitled to deposit funds to his Account by any of the payment methods supported by the Service. All payments are made in the currency in which the account was opened upon registration. Deposits made in another currency will be converted using the daily exchange rate obtained from www.oanda.com or at the prevailing exchange rate of the Service’s bank.

Customer deposits and withdrawals may be subject to fees. Any deposit made to an account that has not been trialed (risked) will be subject to a 3% processing fee or any other applicable withdrawal fee. The customer is solely responsible for any bank fees that may be incurred in the process of making payments.

JeetBuzz is not a financial institution and uses third-party electronic payment systems to process credit and debit card deposits. When a customer makes a deposit using a credit or debit card, funds will be credited to their account upon receipt of an approval and authorization code from the card issuing institution. If the card issuer does not provide such authorization, the funds will not be credited to the account.

Customers are prohibited from making deposits with illegally obtained funds.

Withdrawal of funds

The Client is entitled to withdraw some or all of the account balance at any time of the day up to the maximum number of transactions specified on the Website https://www.jeetbuzz.com. Please note that the fees specified in Section 6 may apply. All withdrawals shall be made exclusively in the currency of the Customer’s open account unless otherwise specified in these Regulations.

The Service reserves the right to request documents for identity verification and verification before allowing withdrawals from your account. The Service may also request such documentation at any time during your relationship with the Company.

All withdrawals must be made to the original debit card, credit card, bank account, or other supported payment method, including the one previously used to make the deposit. If the Client wishes to withdraw funds but their account is unavailable, inactive, blocked, or closed, they should contact Customer Service at [email protected].

Payment transactions and processors

You are solely responsible for the payment of all monies due to the Company. The Customer shall make all payments to the Service in good faith and shall not attempt to cancel any payment made or take any action that may result in the cancellation of such payment by a third party. If this happens, the customer agrees to reimburse the Service for any refunds, refusals, or cancellations of payments made, as well as any losses incurred by the company as a result. The service also reserves the right to charge an administrative fee of 60 euros or the equivalent of this amount in another currency for each return, refusal, or cancellation of payment.

All transactions performed on the Client on the Service may be verified to prevent money laundering or terrorist financing activities. Suspicious transactions will be reported to the appropriate authority, depending on the jurisdiction regulating the transaction.

Errors

In case of an error or malfunction of the Service or its processes, all bets become invalid. In case of errors in the operation of the Service, the Client shall immediately notify the Service.

In the event of system errors, errors resulting from viruses introduced by the Customer or as a result of a defect caused by hacking or hacking by the Customer, the service shall not be liable to the Customer or any third party for any direct or indirect costs, expenses, losses or claims arising out of or resulting from such errors and reserves the right to cancel all games and bets.

In the event of a casino system failure or system server outage problems, all bets will be void. In the event of such an error, or the occurrence of any other system failure or error in play which has resulted in an error in the calculation of odds, charges, fees, bonuses or payouts, or currency conversion, if occurring in the casino system (“Casino Error”), we reserve the right to declare void any wagers or bets which were the subject of such Casino Error and to withdraw from your account any money relating to the relevant wager or bets.

The service has the right to recover from the client any overpaid amount from the funds from his account to correct any error. If there are insufficient funds in your account, the Service may require the customer to pay the appropriate amount relating to the erroneous bets or wagers.

General rules

The general rules apply to the entire Service. If a rule relating to a particular sport contradicts a general rule, the general rule does not apply.

The winner of the competition in the bet is determined on the day of its end, and appealed or canceled decisions do not affect the result of the bet at the end of the match. The result of an event suspended after the start of the competition will be determined by the betting rules established by the Service for that sport.

All published match results become final after 72 hours. Within 72 hours after the publication of match results, the service has the right only to reset/correct match results due to human error, system error, or errors made by the source of match results. No inquiries or complaints will be accepted after 72 hours.

The minimum and maximum betting amounts for all sporting events are determined by the Service and are subject to change without prior written notice to the Customers.

Clients are fully responsible for the operations of their accounts. Customers are obliged to check their bets for errors before confirming a bet. Once the operation is completed, it cannot be changed. The Service is not responsible for missing or duplicate bets made by the Client and does not consider inquiries and complaints on these issues. Customers have the opportunity to review their transaction history in the “My Account” section of their account after each session to ensure that all requested bets have been accepted.

When displaying match information and other information, the Service follows the usual rules for designating home and away teams, indicating their vertical location on the desktop version of the site. Thus, in American sports, the home team will be located at the bottom. For non-US sports, the home team is indicated at the top. On the Asian and mobile versions of the site, the home team is always listed first.

The game/match will be valid regardless of the league heading in which the match takes place. In case a match is mistakenly placed in the league section, it will still be valid, provided that the match is correctly indicated.

If, for reasons beyond the control of the Service, a sporting event is not held on the date announced by the governing body, all bets on that event become void. If an event is placed with an incorrect date through the fault of the Service, all bets on it are valid based on the date announced by the governing body.

The Service reserves the right to remove events, markets, and any other products from the site without prior notice to customers.

Messages and notifications

Subject to these terms and conditions, all communications and notices from the Customer to the Service shall be sent exclusively to [email protected].

By these terms and conditions, All communications and notices that the Service sends to the Customer shall, unless otherwise stated in these terms and conditions, be posted on the Website and/or sent to the Registered email address that is specified in the Customer’s account. The method of communication shall be at the sole discretion of the company.

Issues beyond the control of the service

The service is not responsible for any failures or delays in the provision of services caused by force majeure circumstances that can be reasonably considered to be beyond the control of the service. Such circumstances include:

Natural disaster;
Trade or labor disputes;
Power outage;
The act or omission of any government or authority;
Obstructions or failures in telecommunication services;
Any other delays or disruptions caused by a third party.

The Company shall not be liable for any loss or damage that the Customer may suffer as a result of failures under the above circumstances. In this case, the Service reserves the right to cancel or suspend the provision of the Service without any liability.

Responsibility

To the extent permitted by applicable law, the Service is entitled to refuse to compensate the customer for reasonably foreseeable loss or damage (direct or indirect) that the customer may suffer if the Service fails to fulfill its obligations under these terms and conditions, except in cases of breach of duties imposed on the Service by law (including causing death or personal injury as a result of negligence).

The Service also assumes no liability to the Customer if the damage is explained and caused:

Through the Customer’s fault;
As a result of an act of a third party unrelated to the Service (problems related to the operation of the communications network, congestion, and connectivity, or the operation of your computer equipment or any other event that neither the Service nor its suppliers could have foreseen or prevented, even if we or they had taken reasonable precautions).

If the Service is held liable for any event and damages resulting from that event, by these terms and conditions, the total aggregate liability to the Customer shall not exceed:

The value of bets and/or wagers placed by the Customer on the Service about the relevant bet/ wager or product that gave rise to the relevant liability
Amounts of €500 in aggregate.

Gambling by persons under the age of majority

Under these rules, persons under the age of 18 (or under the age of majority under the laws of the jurisdiction applicable to them) are not authorized to use the Service.

If the company suspects that the customer is under 18 years of age at the time of using the Service (or under the age of majority by the laws of the applicable jurisdiction), betting through the Service, and committing other acts, his account will be suspended to prevent further betting or withdrawals. The Service reserves the right to take any action necessary to investigate the matter, including informing the relevant law enforcement authorities.

If a breach is suspected, the service will investigate, including whether bets have been placed by that person as an agent or otherwise on behalf of a person under the age of 18 (or under the age of majority under the laws of the jurisdiction applicable to you). If the customer is found to have breached the rules, the following sanctions will be imposed:

All winnings previously credited or due to be credited will be withheld;
All winnings received from betting through the Service while underage must be paid to the Service at the expense of the client’s funds at the first request;
Any funds deposited into the offending person’s JeetBuzz account and held in the account will be forfeited by the company.

This condition also applies to persons over the age of 18 who bet in a jurisdiction that sets a higher age than 18 for legal betting.

Fraud

The Service is authorized to apply criminal and other sanctions to any Customer involved in fraud, dishonesty, or criminal actions. The Service is also authorized to refuse payment to any Customer if there are suspicions of such actions.

Upon discovery of fraud, the Customer shall at first demand indemnify and pay to the Service all costs, expenses, or losses incurred or suffered by it (including any direct, indirect, or consequential loss, loss of profit, loss of business and loss of reputation) arising directly or indirectly as a result of the Customer’s fraud, dishonesty or criminal behavior.

Intellectual property

The Service operates as JeetBuzz and the JeetBuzz name and logo are registered trademarks. Any unauthorized use of this trademark and logo may result in legal action.

The JeetBuzz Uniform Resource Locator (URL) is owned by the Service and unauthorized use of the URL on another website or digital platform without the prior written consent of the Service is not permitted.

The Client may not use his/her profile on the Service for his/her commercial gain (e.g. selling his/her status update to an advertiser)

Customers of the Service may not use URLs, trademarks, trade names and/or trade dress, or logos in connection with any product or service which belongs to or are in any way unrelated to the Service and which may in any way cause confusion among customers or the public or which in any way discredit the Service.

Your license

Subject to these Terms and Conditions, the Customer is granted a non-exclusive, limited, non-transferable, non-sublicensable license to access and use the Service solely for the Customer’s personal, non-commercial use. This license shall terminate if the Customer’s agreement with the Client terminates.

Except for its content, the Customer may not under any circumstances modify, publish, publish, transmit, sell, sell, reproduce, upload, post, distribute, perform, display, create derivative works from, or otherwise use the service and/or any of its content or the software contained therein, except as expressly authorized by the company in these terms and conditions or otherwise on the website. No information or content posted on the service or provided to the Customer by the service may be altered or modified, combined with other data, or published in any form, including, for example, screen scraping or database scraping and any other action to collect, store, reorganize or manipulate such information or content.

Any failure by Customers to comply with this clause may also constitute an infringement of intellectual property and other proprietary rights, which may result in civil liability and/or criminal prosecution.

Client’s behavior and safety

It is in the best interests of the Service first and foremost for Customers to enjoy the Service to the fullest. However, for the protection of all Customers, the posting of any content on the service, as well as behavior that is illegal, inappropriate, or undesirable, is strictly prohibited “Prohibited Behaviour”. If a Customer engages in Prohibited Behaviour, or the Service determines in its sole discretion that a Customer is engaging in Prohibited Behaviour, their JeetBuzz account and/or access to or use of the Service may be terminated immediately without notice.

Legal action may be taken against the Customer by another Customer, a third party, law enforcement agencies, and/or the service when prohibited behavior is committed.

Prohibited behavior includes, but is not limited to, accessing or using the Service for:

Advertising or disseminating information that is false, misleading, or illegal;
engaging in illegal or unlawful activities that provide, for example, instructional information on building or buying weapons, violate another Customer’s or any other third party’s privacy or other rights, or create or distribute computer viruses;
Harm to minors;
Transmitting or distributing content that is unlawful, harmful, threatening, abusive, tortious, defamatory, vulgar, obscene, indecent, violent, hateful, racially and ethnically offensive, or otherwise objectionable;
Interfering with or disrupting the Service, including without limitation: intercepting, emulating, or redirecting the communication protocols used by the Service, creating or using cheats, modifications or hacks, or any other software designed to modify the Service, or using any software that intercepts or collects information from or through the Service;
Extracting any information from the Service using robots, spiders, or other automated mechanisms;
Engaging in any activity or action that, in our sole and complete unrestricted discretion, results or may result in deception or fraud of another Customer;
Creating accounts on the Service by automated means or under false or fraudulent name and information;
You may not impersonate another Customer or any other third party, or engage in any other act or behavior that we reasonably believe is contrary to our business principles.

The above list of prohibited activities is not final and may be changed by the Service at any time.

If you become aware of misuse of the Service by another Customer or any other person, please contact the Service via the “Contact Us” section of the Website or email [email protected]. If contacted, the Service shall have the right to investigate and take whatever action it deems appropriate or necessary in the circumstances, including, without limitation, removing the Customer’s communications from the Service and/or terminating the Customer’s account, and taking any action against any Customer or third party who directly or indirectly engages in, or knowingly allows a third party to directly or indirectly engage in, Prohibited Conduct, with or without notice to such Customer or third party.

Links to other websites

The Service in the form of a website may contain links to third-party sites that are not supported by the Service and are not associated with it, and over which it has no control. Links to such sites are provided solely as a convenience to Customers and are in no way investigated, monitored, or checked for the accuracy or truthfulness of the information. The Service is not responsible for the availability of information on them, for its accuracy, completeness, availability, and usefulness. Accordingly, when visiting such sites, we recommend that you take normal precautions, including familiarising yourself with the privacy policy and terms of use.

Complaints

If you have any doubts or questions about these terms and conditions, you should contact Customer Service at [email protected].

Notwithstanding the foregoing, the Service shall have no liability to the Customer or any third party in responding to any complaint received or in taking any action in connection therewith.

The Service makes every effort to respond to Customer inquiries within a few days (in any event, the Service must respond to any inquiry within 28 days of receipt).

When claiming the calculation of a bet or any other betting issue, it must be submitted within three days of the decision on the bet in question. Claims shall not be considered after this period has expired. Claims/disputes on these matters must be sent to [email protected] and must be sent from the Customer’s registered e-mail address.

In the event of a dispute between the Customer and the Service, the Customer Relations Department will endeavor to reach an agreed solution. If it is not possible to reach an agreed solution, the matter will be referred to the Company’s management by the grievance procedure (available on request).

Divisibility

If any provision of these Terms and Conditions is held to be unenforceable or invalid by the competent authorities, the relevant provision will be amended to comply with all conditions imposed under applicable law.

Breach of these Terms and Conditions

If the Customer is found to be in breach of these terms and conditions, the Service may suspend or terminate the Customer’s account and refuse to continue to provide all services to the Customer, including without prior notice. However, a subsequent notice of any such action will be immediately sent to the Customer.

Governing legislation and jurisdiction

This Agreement shall in all respects be governed by, interpreted, and construed by the laws of Curaçao. All disputes, disagreements, complaints, etc. shall be subject to arbitration before the Court of Arbitration of Curaçao. The arbitrator will be appointed by the company after obtaining proper consent from the company and the user. The place of arbitration shall be Curaçao.

Restricted Country

The countries where the Service is restricted are:

Australia, Aruba, Bonaire, Curacao, France, The Netherlands, Saba, Statia, St. Maarten, Singapore, Spain, the United Kingdom, the USA, and any other jurisdiction that the Central Government of Curacao deems online gambling illegal. This includes all of the named Nations’ Territories and Possessions.

General provisions

Term of the agreement

These Terms shall remain in full force and effect for as long as the Customer accesses or uses the Service or is a Customer of JeetBuzz. These Terms shall survive termination of Customer’s account on the Service, regardless of the reason for termination.

Paul

Words used in the singular include the plural and vice versa. Those words used in the masculine gender include the feminine and neuter genders and vice versa, and words used as persons include natural persons, partnerships, associations, trusts, organizations, and corporations.

Headings

The division of these Terms into paragraphs and sub-paragraphs and the use of headings are for convenience of reference only and shall not affect the substance of, or be relied upon in the construction or interpretation of, these Terms. The terms “these Terms” and similar expressions refer to these Terms and not to any particular paragraph, clause, or other part of these Terms and include any supplemental agreement to these Terms. References herein to paragraphs and subparagraphs are to paragraphs and subparagraphs of these Terms.

Confirmation

By further accessing the Service for its use, the Customer confirms that he/she has read, understood, and agreed to every clause of these Terms. As a result, he or she irrevocably waives any future arguments, claims, demands, or proceedings contrary to anything contained in these Terms.

Language

In the event of any difference of meaning in the text of the Terms between the English version of these Terms and any other language version, the English version of these Terms shall be deemed correct.

Full agreement

These Terms constitute the entire agreement between Customer and the Service and supersede all other prior agreements and communications, whether oral or written, concerning the subject matter hereof.

Appeals

Any disputes relating to the sports betting and casino product should be directed to [email protected].

Full casino rules can be found in the casino games section.

ADOPTION OF TERMS AND CONDITIONS

You (the Customer) hereby confirm that you have read, understood, and are willing to abide by the above Terms and Conditions.